We understand that purchasing a knife is an investment. We also understand that with any big purchase, you need to have a warranty in place that will protect that investment. Here at Folded Steel, we offer a Limited Lifetime Warranty on all of our cutlery. With proper care, our knives will last you for generations to come. If for some reason your knife does not live up to the Troy Blades standards, hit us up at email@example.com and we will take care of you.
To Qualify For Our Limited Lifetime Warranty, You Must:
2. Perform proper maintenance on your knife - Oil and routine sharpening, Hand wash only (Knives may rust without proper oiling)
We will do everything we can to ensure your purchase is protected and you remain a lifelong customer. However if you use your knife outside of normal kitchen use, we cannot guarantee protection. Claims will be processed on a case by case basis. We will require a picture to be submitted along with a description of the problem area. When we receive your claim, we will ship out a BRAND NEW knife on us. We produce our knives in unique small batches, should a warranty request come in after a certain series has been discontinued we reserve the right to replace the knife in question with a similar knife of a current set.